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Description of SFR & Moi
Screenshots of SFR & Moi
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Description of SFR & Moi (from google play)

With the SFR & Moi app, easily control all your Mobile & Box lines!

Track your consumption and your invoices

- Control your budget wherever you are, in France or abroad, thanks to detailed monitoring of your consumption for all of your Mobile and SFR Box lines
- Consult, download and pay your latest invoices

Adapt your offer to your desires

- Manage your offer by choosing the package adapted to your uses
- Entertainment? International ? Security ? Follow your desires thanks to the numerous options available
- Order your accessories
- Renew your mobile

Manage your contract with ease

- Consult alerts and important information on your lines directly from the home screen or from the notification center
- Follow as much as possible after the progress of your Mobile and Box orders or after-sales service files in progress, step by step
- Modify your personal, banking and administrative details (address, means of payment, contact numbers, etc.)
- Directly manage all your SFR FAMiLY benefits!

Check and troubleshoot your Box

- Check the status of your box 24 hours a day using the Line Status functionality and run a diagnosis of your box if necessary
- Benefit from priority contact with an expert technical advisor 24 hours a day /24 7 days a week after a Box diagnosis

Simply manage the WiFi of your box

For SFR Box 8 customers with Smart WiFi via “Manage my Smart WiFi”
- Easily personalize and share your network name and WiFi key, check the quality of connecting your equipment
- Install your smart WiFi repeaters in the best locations for optimal WiFi coverage
- Activate/deactivate WiFi

For SFR box customers via Manage my WiFi (feature available for certain offers only)
- Easily access the interface your box to control your WiFi
Find the answers to your questions

- Thanks to all SFR assistance and the SFR Community
- By email (go to your “Help” / Contact us section)


Free download and use in mainland France ( excluding cost of mobile internet connection according to the SFR offer subscribed).
Application accessible to SFR customers with a mobile, tablet & key or ADSL/THD/Fiber offer.

Version history SFR & Moi
New in SFR & Moi 10.7.0
Dear readers, start this new year off right by discovering this new version!
- An optimized home screen with all the useful information at a glance
- A problem with your mobile? Discover the new Emergencies & troubleshooting section available on the Help page and the Telephone page
- Need to contact us? Do it even easier from the Help page
We are waiting for your comments.
Thank you for your loyalty and if you want to support us rate us 5 stars :-)
New in SFR & Moi 10.6.2
To improve your experience with the application, this update contains fixes and optimizations.
New in SFR & Moi 10.6.0
Dear readers, here are the main developments of this version:
A new home screen:
- Directly access the diagnosis of your box, the management of your Smart WiFi (SFR Box customers 8 only) and test your Internet speed
From the More menu:
- Easily access the interface of your box to control your WiFi (feature available for certain Box offers only)
Thank you for your loyalty and if you want to support us, rate us 5 stars: -)
New in SFR & Moi 10.5.2
In order to improve your experience on the application this update contains fixes and optimizations.
New in SFR & Moi 10.5.1
Dear readers of the news text, here are the main changes in this version:
- Optimized Order Tracking: at a glance, access the details and documents of your orders for the last 18 months
- New on the home screen:
- For eligible Box customers find the Renewal of your equipment from the Equipment page
We are waiting for your comments
Support us by rating 5 stars :-)
New in SFR & Moi 10.4.1
In order to improve your experience on the application, this update contains fixes and optimizations
New in SFR & Moi 10.3.2
What's new in the latest version?
You can now test your mobile and WiFi network: don't hesitate to discover this new Speed ​​test feature which is accessible from the Help!
We've also fixed bugs and improved the performance of your app.
If you are satisfied leave us 5 stars ;-)
New in SFR & Moi 10.3.0
What's new in the latest version?
You can now test your mobile and WiFi network: don't hesitate to discover this new Speed ​​test feature which is accessible from the Help!
We've also fixed bugs and improved the performance of your app.
If you are satisfied leave us 5 stars ;-)
Psst...! Do you like to play and try to win many gifts? Get ready: we are preparing a nice surprise for you! See you soon !
New in SFR & Moi 10.2.0
First of all, a very Happy New Year to you, dear readers of the new features of the SFR & Me app!
Your carbon footprint is now available and a dedicated screen will allow you to see equivalences with elements of daily life and inform you about eco-gestures for a more sustainable digital.
For eligible mobile customers, you will find information on the trade-in of your mobile in My Offer / Telephone Section.
If you are satisfied leave us 5 stars :-)
New in SFR & Moi 10.1.0
Here are the main novelties that I wanted to share with you dear regular readers of the change journal:
- All the financing means are now returned
- SFR Box customers: find your last 24 invoices
- Mobile customers: do not hesitate to contact our advisers via messaging (from the Mobile Help screen)
- We have integrated the dark theme in beta test: n ' do not hesitate to send us your comments
And if you are satisfied leave us 5 stars ;-)
New in SFR & Moi 10.0.1
This new update fixes bugs and improves your app's performance.
Thank you for your loyalty and if your satisfaction is at its peak and you want to support us leave us 5 stars ;-)
ENJOY! * (* Enjoy!)
New in SFR & Moi 10.0.0
Dear changelog readers, stock up on what's new with this new version!
- A question ? Consult your new Help
- For Box customers a new Case Tracking from Help: a complete summary of the history of your contacts, actions carried out and those to come and management of your appointments in complete autonomy
- For Mobile customers, discover a completely redesigned Consumer Info!
If you are satisfied, please leave us 5 stars ;-)
New in SFR & Moi 9.6.2
Dear changelog readers, several new features in this version!
- More detailed order tracking with multi-package management
- Personal Info: access your contractual documents and manage your personal data
- Improved visibility of the navigation bar and the line selector (for customers with an account with several lines)
Thank you for your loyalty and if you are satisfied and want to support us, please give us 5 stars ;-)
New in SFR & Moi 9.6.1
Dear changelog readers, several new features in this version!
- More detailed order tracking with multi-package management
- Personal Info: access your contractual documents and manage your personal data
- Improved visibility of the navigation bar and the line selector (for customers with an account with multiple lines)
Thank you for your loyalty and if you are satisfied and want to support us leave us 5 stars ;-)
New in SFR & Moi 9.5.2
Dear readers of the changelog, for this very first version of the year we have worked to improve your experience by correcting bugs that you have reported to us and by making optimizations.
We look forward to your ratings and comments, which we carefully review, to find out what you think!
See you soon.
ENJOY! * (* Take advantage!)




New in SFR & Moi 9.4.1
Dear regular readers of the modification journal, we present to you the fall 2020 version of your SFR & Moi app.
For your convenience, optimizations and corrections have been made.
We look forward to your ratings and comments to further improve your SFR & Moi experience!
ENJOY! * (* Enjoy!)
Psst ...! We are preparing a nice surprise for you for the end of year celebrations ...! See you soon !
New in SFR & Moi 9.3.0
Your SFR & Moi team has also returned to school to offer you its back-to-school version.
Your Invoices page is simplified and allows you to think about nature in a few clicks to switch to dematerialized invoice. You can also find all your contractual documents from your Personal Info.
Let us know what you think by leaving us your ratings and comments that we carefully consult!
See you soon!
ENJOY! * (* Enjoy!)
New in SFR & Moi 9.2.1
Bug fixes and performance improvements
New in SFR & Moi 9.2.0
Dear regular readers of the modification journal, we present to you the last summer version of your app.
SFR Mobile Customers This version is dedicated to you with a new presentation of your offer. An offer tab which allows you to see all the components of your offer at a glance and a dedicated tab for your mobile. Let us know what you think by leaving us your ratings and comments!
ENJOY! * (* Enjoy!)
Psst ...! A new surprise is coming very soon ...
New in SFR & Moi 9.1.1
Dear users of the SFR & Moi app and frequent readers of the modification journal, it is with great joy that we present the latest version of your app to you.
We continue to improve it taking into account your valuable feedback.
This new version incorporates ergonomic improvements: simplified use for smoother navigation!
Let us know what you think of the app by leaving us your ratings and comments!
ENJOY! * (* Enjoy!)
New in SFR & Moi 9.0.1
Take advantage of our last update where we made various improvements and fixed some minor bugs to give you an optimized experience.
New in SFR & Moi 9.0.0
Dear regular readers of the modification journal, the entire SFR & Moi team wishes you a wonderful 2020 filled with joy and happiness!
For this very first release of the year we have worked hard to improve the speed and stability of your app. We look forward to your comments!
Psst ...! We have a nice surprise in store for you very soon, stay tuned * (* stay tuned) !!
ENJOY! * (* Enjoy!)
New in SFR & Moi 8.9.0
Soon Christmas and gifts under the tree!
While waiting for the festivities, discover the latest version of your SFR & Moi app that we have concocted for you. Bug fixes, performance improvements, new design and new features are on the menu.
As usual, we look forward to your comments!
The entire SFR & Moi team wishes you a very happy end of year celebrations and looks forward to seeing you in 2020 for new adventures!
ENJOY! * (* Take advantage!)
New in SFR & Moi 8.8.1
Autumn has set in, but stop the depression because the new version of SFR & Moi is here!
SFR box customers discover the new presentation of your offer: more visual and more complete.
The store mode evolves with the making of an appointment in store and shows you the documents to bring.
A messaging system is now available to ask your questions in the “Assistance” section. Available only for certain SFR mobile customers.
We are waiting for your opinions!
ENJOY! * (* Take advantage!)
New in SFR & Moi 8.7.1
The long-awaited summer has arrived and your new version of the SFR & Moi app too!
Discover the new Plus menu in the navigation bar which now includes your order tracking, SFR FAMiLY !, your personal info and the store mode.
The entire SFR & Moi team wishes you a very nice summer with your app and is looking forward to seeing you soon!
As always we look forward to your valuable comments!
ENJOY! * (* Enjoy!)
New in SFR & Moi 8.6.0
Welcome to the spring version of the SFR & Me app!
Discover the new Assistance: SFR box customers in one click discover the state of your line.
Want to add a line to your account? From the account selector click on "Add a line" and let yourself be guided.
If you have multiple lines, use our line selector at the top of the page and switch easily from one line to another.
We are waiting for your comments!
ENJOY! * (* Enjoy!)
New in SFR & Moi 8.4.1
Santa Claus SFR & Moi having a little rushed, he delivers a new version of the app SFR & Me before the holidays! This update allowed him to correct some small anomalies.
As always, we look forward to hearing from you!
The entire SFR & Moi team wishes you a very happy holiday season. ENJOY! * (* Enjoy!)
New in SFR & Moi 8.4.0
What's new in this new version?
Do you want to switch to direct debit payment or change your RIB? This is now possible from the Personal Info page.
You want to live an original experience during your visit to a SFR store? Quickly discover our brand new store mode.
As always, do not hesitate to give us your precious opinion!
And despite the coldness that settles and the dead leaves ... do not forget ... ENJOY! * (* Enjoy!)
New in SFR & Moi 8.2.0
This summer, the SFR & Moi team has worked to offer you a great novelty to face the new season!
SFR box customers you can now manage your options directly from your app. Fancy films, sports, reports ... easily discover all the options you have access to from the Offer & Equipment page.
You will also discover the new color of the app: purple place!
As always, do not hesitate to give us your opinion!
ENJOY! * (* Enjoy!)
New in SFR & Moi 8.1.0
Already a new version of SFR & Me? Yes, we could not let you go on vacation with some bugs. This small update allows us to correct some minor anomalies to make your experience more enjoyable.
As always, do not hesitate to give us your opinion!
The whole SFR & Moi team wishes you a good month of August. ENJOY! * (* Enjoy!)
New in SFR & Moi 7.6.0
Thank you for using SFR & Me.
In this new version:
- Taking into account the new SFR offers
- Minor bug fixes
- Possibility of modifying your coordinates
New in SFR & Moi 7.5.1
Thank you for using SFR & Me.
In this new version:
- Taking into account the new SFR offers
- Minor bug fixes
New in SFR & Moi 7.4.0
Thank you for using SFR & Me. In this version you can view at a glance the consumption of your lines thanks to a new welcome. For more details and to manage your line: click on the navigation bar at the bottom of your screen. Also discover the notification center located at the top right of your screen: this new service informs you of important events on your lines and your contracts. Another new feature: change your mailing address from the app.
New in SFR & Moi 7.3.0
Thank you for using SFR & Me. This new version has been designed to allow you to better track your box and mobile controls. We have also simplified the FAMILY features! so you can share data and content with your entire family. To manage your line: click on the "Consult" button and let yourself be guided by the navigation bar at the bottom of your screen.
New in SFR & Moi 7.2.0
Thank you for using SFR & Me. Feel free to send us your feedback and rate the application. In this new version we have improved the weather of your line that allows you to view at a glance your consumption. To manage your line: click on the "Consult" button and let yourself be guided by the navigation bar at the bottom of your screen.
New in SFR & Moi 7.1.1
Welcome on SFR & Me, new version of the application SFR My Account! SFR & Me is a simplified navigation with a new navigation bar at the bottom of your screen and a sleek design. Thanks to the weather of your line, SFR & Moi allows you to view at a glance your info conso to be always up to date. You can track your box and mobile orders. And always find all the answers to your questions thanks to the assistance and the Need Help sections.
New in SFR & Moi 7.0.0
Discover the new features of the application and do not hesitate to give us your opinion! SFR My Account simplifies the life of new Box customers by allowing them to benefit from personalized support at each stage of the commissioning of their Box. Follow your order from start to finish. Always be up-to-date with more mobile and fixed mobile info. And find all the answers to your questions thanks to new Box and mobile support.
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